Transforming Correctional Staffing Through Recruitment Process Outsourcing Partnership
Case Study 1
THE RESULTS
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Time from orientation to hire was reduced from a long 27 weeks to just 6 weeks — a 77% improvement.
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The enhanced process delivered 235 hires over the last eight months, marking a 67% increase in hiring compared to the previous full year.
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The facility is on track to hire 400 corrections officers within the first year of engagement.
THE CHALLENGE
Faced with critical staffing shortages and under a federal consent decree, a large metropolitan prison system engaged Whalls Group as their Recruitment Process Outsourcing (RPO) partner to improve hiring efficiency and increase staffing levels above the critical 80% threshold.
Through a collaborative and strategic approach, Whalls Group implemented a streamlined, regulation-compliant, mobile-friendly application process that dramatically accelerated background checks and onboarding timelines.
Reengineering the Correctional Officer Hiring Pipeline
Case Study 2
THE RESULTS
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41% reduction in time-to-hire, from 17 weeks to 10–12 weeks.
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HR touch points were reduced from 9 to just 3 - 4, a 55% decrease in administrative burden.
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Candidate no-shows and documentation errors decreased materially, driving improved engagement and completion rates.
THE CHALLENGE
Facing increasing demand for correctional officers and an increasingly fragmented hiring process, a large county detention facility partnered with Whalls Group to improve speed, compliance, and candidate experience in order to hit their staffing goals.
Whalls Group implemented a centralized, digitally enabled recruitment model that streamlined prescreening, reduced redundant HR handoffs, parallelized background investigations, and restructured onsite evaluations. The result was a faster, more predictable hiring process that preserved rigorous public safety standards while materially improving operational efficiency.